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Terms of Service

Last updated: August 21, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") are a legally binding agreement between you and C Studios LLC ("Creamify," "Company," "we," "us," or "our") governing your access to and use of creamify.ai and any related websites, applications, products, software, models, generation tools, storage features, credit systems, and services that link to these Terms (collectively, the "Services").

By accessing or using the Services, creating an account, purchasing coins, uploading content, or generating media, you represent that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies or rules we post or incorporate by reference. If you do not agree, you must not access or use the Services.

We may update these Terms from time to time. Updated Terms are effective when posted unless a later effective date is stated. Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms.

2. Eligibility

You must be at least eighteen (18) years old and able to form a binding contract with us to use the Services. You may not access, register for, purchase, upload to, generate with, or otherwise use the Services if you are under 18.

By using the Services, you represent and warrant that you are not prohibited from using the Services by applicable law and that you will comply with all local, state, federal, national, and international laws and regulations that apply to you and your content.

We may restrict or block access to the Services, features, models, payment methods, or content in any jurisdiction, at any time, where we determine that access may be unlawful, unsafe, commercially impractical, or inconsistent with these Terms or our risk policies.

3. Accounts and Security

You may need an account to use certain Services. You agree to provide accurate, current, and complete information, to keep it updated, and not to impersonate another person or create accounts through false, misleading, or automated means.

You are responsible for all activity under your account, including all prompts, uploads, generations, purchases, downloads, and uses of generated media. You must keep your login credentials secure and notify us promptly at [email protected] if you believe your account has been compromised.

We may refuse registration, suspend access, terminate accounts, limit features, block devices or IP addresses, or require additional verification where we believe it is necessary to protect the Services, users, rights holders, payment processors, infrastructure providers, or the public.

4. Description of the Services

Creamify is an AI media-generation service that may allow users to create, edit, upscale, animate, store, manage, and download AI-generated images, videos, source-media edits, prompts, settings, and related metadata. The Services may include image generation, image editing, guided avatar or scene creation, video generation, upscaling, a local browser gallery, a cloud gallery, prompt enhancement, source-media uploads, model selection, LoRA or workflow tools, and credit-priced usage.

AI systems are probabilistic and may produce unexpected, inaccurate, offensive, infringing, lower-quality, non-unique, incomplete, or unusable results. We do not guarantee that any generation will meet your expectations, be available uninterrupted, be legally protectable, be commercially usable, be unique, or be free of third-party rights concerns.

We may add, modify, suspend, throttle, remove, replace, or discontinue any model, workflow, feature, price, coin cost, storage mode, output format, queue priority, or availability level at any time. We are not obligated to maintain any particular model, result, gallery item, generation history, or feature.

5. Coins, Purchases, and Payment Terms

The Services may use coins, credits, gems, tokens, or similar units ("Coins") to access paid features. Coins are a limited, personal, non-exclusive, revocable license to use eligible paid features of the Services. Coins are not money, property, stored value, a deposit, a bank account, a gift certificate, or a substitute for currency.

  • Prices and taxes. Coin packs, model costs, and feature prices are displayed before purchase or use and may change prospectively. You are responsible for all applicable taxes, duties, and charges.
  • Payment processors. Payments are processed by third-party providers, which may include Shopify and other checkout, card, wallet, or payment infrastructure providers. Your payment is also subject to the applicable processor terms. We do not store your full payment card number.
  • No refunds. Except where required by law or expressly stated by us in writing, all purchases are final and non-refundable. Unused Coins have no cash value and cannot be redeemed, withdrawn, sold, transferred, assigned, traded, or exchanged.
  • Failed generations. If a generation fails because of a system error, we may automatically or manually restore the Coins charged for that failed job. We are not required to refund or replace Coins for blocked, rejected, deleted, low-quality, unwanted, accidental, policy violating, or user error generations.
  • Chargebacks and payment disputes. We may suspend or terminate your account, revoke Coins, block purchases, or withhold access to outputs if a payment is reversed, disputed, fraudulent, unauthorized, or not successfully settled.
  • Expiration and termination. We may implement reasonable Coin expiration, account-inactivity, or service-discontinuation rules with notice where required by law. If your account is suspended or terminated for violating these Terms, your license to use unused Coins may terminate.

6. Storage Modes and Privacy Mode

Creamify may offer different storage modes, including Privacy Mode and Cloud Mode. Storage modes affect retention and gallery behavior. They do not change your obligations under these Terms, do not bypass moderation or abuse detection, and do not make prohibited content permissible.

Privacy Mode

Privacy Mode is designed so completed generations are not saved to your Creamify cloud gallery. Privacy Mode is not offline generation, local-only processing, end-to-end encryption, or a promise that prompts, uploads, or outputs never leave your device. To provide the Services, your prompts, uploaded source media, generation settings, moderation signals, temporary files, and outputs may be transmitted to and processed by Creamify systems, cloud storage, moderation tools, AI infrastructure, queue workers, and service providers.

In Privacy Mode, results are generally delivered through temporary storage and saved by your browser to local device storage if the browser save succeeds. Local browser-gallery items may be lost if you clear browser storage, use another device or browser, close the app before a job completes, or if the browser fails to save the file. We are not responsible for loss of local-only or unsaved outputs.

Cloud Mode

In Cloud Mode, generated media, prompts, generation settings, source-media references, and related metadata may be saved to your account gallery and made available across devices after login. Deleting a cloud item may archive or hide it from your gallery before underlying storage, backups, logs, or legally retained records are deleted.

7. User Content

"User Content" means any prompts, text, images, videos, source media, LoRA links, model references, tokens, settings, metadata, feedback, communications, or other materials you submit, upload, enter, transmit, or make available through the Services. You retain any rights you already have in your User Content, subject to these Terms.

You represent and warrant that you own or have all rights, licenses, permissions, releases, and consents necessary to submit your User Content and to authorize us and our service providers to process it as described in these Terms and our Privacy Policy. This includes rights of copyright, trademark, privacy, publicity, likeness, data protection, and any rights concerning real persons, performers, models, voices, faces, bodies, personal identity, or private material.

You grant Creamify a worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable license to host, store, reproduce, process, transmit, format, modify, create technical derivatives of, display, and use User Content as necessary or appropriate to provide, operate, secure, troubleshoot, moderate, improve, enforce, and promote the Services; comply with law; respond to rights claims; and protect Creamify, users, rights holders, service providers, and the public. For User Content that you choose to publish, share, or make available to others through the Services, this license also includes the right to display, distribute, promote, and make that content available in connection with the Services.

Feedback, suggestions, ideas, bug reports, and other comments you provide about the Services are non-confidential and may be used by us without restriction, attribution, or compensation.

8. Generated Content

"Generated Content" means images, videos, edits, upscales, prompt enhancements, metadata, or other outputs generated through the Services in response to User Content or settings. As between you and Creamify, and to the extent permitted by applicable law and subject to your compliance with these Terms, we do not claim ownership of Generated Content created by your account. To the extent we have any assignable right, title, or interest in such Generated Content, we assign it to you.

You acknowledge and agree that Generated Content may not be eligible for copyright, trademark, publicity-right, or other intellectual-property protection in some jurisdictions; may be identical or similar to content generated for others; may resemble real persons, public figures, private persons, brands, characters, copyrighted works, or trademarks; and may be subject to third-party rights, laws, platform rules, or contractual restrictions. You are solely responsible for reviewing Generated Content and determining whether your use, publication, distribution, monetization, or commercialization is lawful and appropriate.

We do not endorse Generated Content, do not verify its legality, accuracy, rights status, or suitability, and are not responsible for any claim arising from your User Content, Generated Content, or use of either.

9. Consent, Likeness, and Real-Person Restrictions

You are solely responsible for ensuring that all User Content and Generated Content is lawful, consensual, non-exploitative, and compliant with these Terms. You must not upload, generate, request, edit, enhance, animate, store, distribute, publish, sell, share, or otherwise use the Services for content that involves or appears to involve a real person unless you have obtained all legally required rights, permissions, releases, and consents from that person.

Without limiting any other provision, you may not use the Services to create or facilitate non-consensual intimate imagery, sexualized impersonation, abusive deepfakes, doxxing, extortion, blackmail, harassment, stalking, humiliation, revenge pornography, or any unauthorized use of another person's face, body, likeness, identity, private image, voice, name, or biographical information.

If you upload source media depicting a person, you represent and warrant that you have the right to use that media and, where required, the express consent of each depicted person for the specific use you request through the Services.

10. Prohibited Content and Conduct

You must not use the Services, directly or indirectly, to create, request, upload, edit, enhance, animate, store, distribute, publish, sell, share, access, solicit, facilitate, or promote any content or activity that we determine, in our sole discretion, falls into any prohibited category, including:

  • child sexual abuse material, sexualization of minors, grooming, child exploitation, or any depiction of a minor in a sexual, nude, erotic, fetish, romantic, or exploitative context, whether real, fictional, virtual, drawn, AI-generated, aged-up, age-ambiguous, or described with terms such as loli, shota, lolicon, shotacon, preteen, teen where used to imply underage sexuality, or similar terms;
  • non-consensual intimate imagery, sexualized deepfakes of real persons, sexual impersonation, private sexual material, revenge pornography, or any real-person sexual content without valid consent and legal authority;
  • rape, sexual assault, coercion, incapacitation, trafficking, kidnapping, forced sexual activity, sexual extortion, sexual violence, sexualized corpses, or content that eroticizes or normalizes non-consent;
  • bestiality, sexual content involving animals, animal cruelty, or sexual or violent contact with non-human organisms;
  • content that is obscene, illegal, or unlawful in the jurisdiction where it is created, accessed, stored, distributed, or viewed;
  • graphic violence, gore, severe injury, human death, terrorism, violent extremism, threats, instructions for violence, or encouragement of self-harm or suicide;
  • hate, harassment, abuse, exploitation, threats, discrimination, or dehumanization based on protected characteristics or vulnerable status;
  • infringement, misappropriation, or violation of intellectual-property, privacy, publicity, contractual, or other rights;
  • fraud, deception, scams, impersonation, phishing, malware, unauthorized access, security bypasses, scraping, spam, or attempts to compromise the Services or any third-party system;
  • illegal goods or services, including illegal sexual services, trafficking, weapons, controlled substances, or instructions for evading law enforcement;
  • attempts to bypass moderation, filters, rate limits, payment restrictions, geoblocks, access controls, model limitations, account suspensions, or other technical or safety measures;
  • resale, sublicensing, renting, lending, commercial redistribution, or unauthorized access to the Services, Coins, accounts, generated outputs, source-media upload systems, APIs, or infrastructure; or
  • any activity that is unlawful, harmful, abusive, exploitative, unsafe, misleading, commercially unreasonable, or otherwise objectionable as determined by us.

We may update, interpret, and enforce these restrictions in our sole discretion. The absence of a specific example does not mean that an activity is permitted.

11. Moderation, Enforcement, and Reporting

We may use automated systems, human review, hash matching, metadata review, provider moderation, user reports, payment-risk review, and other methods to detect, block, remove, restrict, or investigate content and activity. We have no obligation to monitor all content or activity, and we do not guarantee that moderation will identify every violation or avoid every false positive.

We may reject or block prompts or uploads, fail jobs, remove or archive content, suspend or terminate accounts, revoke Coins, preserve records, disclose information, report apparent illegal content to law enforcement, the National Center for Missing and Exploited Children, rights holders, payment processors, infrastructure providers, or other appropriate parties, and take any other action we consider necessary to protect the Services or comply with law.

You will not receive a refund, Coin restoration, or other compensation for content or activity blocked, removed, limited, or terminated because we determine it violates these Terms, our policies, applicable law, third-party requirements, or payment/infrastructure rules.

To report illegal content, non-consensual content, infringement, or other abuse, contact [email protected].

Content Removal Requests and Complaints

Any person who believes they are depicted in content generated, stored, or processed through the Services, or that person's authorized representative, may request its removal by contacting [email protected]. Rights holders may submit copyright claims as described in Section 14.

We acknowledge removal requests and complaints within two business days and resolve them within seven calendar days of receipt. While a request is under investigation, we suspend the availability of the content in question. A removal request from a depicted person is honored promptly and requires only information reasonably sufficient to identify the content and the requester; we do not require a depicted person to prove the absence of consent. Content confirmed to depict a person without valid consent is permanently removed.

If a question arises about the age of a person depicted in content, the content is removed while the question is investigated. Content confirmed to involve a minor is preserved as evidence, reported to the National Center for Missing and Exploited Children and law enforcement, and the responsible account is terminated.

If you disagree with a removal decision affecting your content or your request, you may respond to our resolution notice and we will review your appeal. Our determination following that review is final.

12. Third-Party Services and Model Providers

The Services may rely on third-party providers for hosting, storage, authentication, payment processing, analytics, email delivery, moderation, AI inference, model hosting, LoRA retrieval, workflow execution, queueing, and other infrastructure. Your use of some features may require data to be transmitted to or processed by those providers.

Third-party services, models, LoRAs, links, and outputs may be governed by separate terms, licenses, policies, and restrictions. You are responsible for complying with any third-party terms that apply to your User Content, model references, LoRAs, uploads, or Generated Content. We are not responsible for third-party services, models, availability, performance, security incidents, terms, licensing, or outputs.

13. Our Intellectual Property

The Services, including software, interfaces, source code, designs, text, graphics, logos, trademarks, service marks, workflows, systems, databases, documentation, and underlying technology, are owned by or licensed to Creamify and are protected by intellectual-property and other laws. Except for the limited right to use the Services in accordance with these Terms, we reserve all rights.

You may not copy, modify, distribute, sell, lease, sublicense, reverse-engineer, decompile, disassemble, scrape, benchmark for competitive purposes, extract models or data, create derivative services, or otherwise exploit the Services except as expressly permitted by these Terms or by our prior written consent.

14. Copyright and Rights Claims

We respect intellectual-property rights. If you believe that content available through the Services infringes your copyright or other rights, send a notice to [email protected] or to the mailing address below with enough information for us to evaluate the claim, including:

  • your name, address, telephone number, and email address;
  • a description of the work or right you claim has been infringed;
  • the location or identifying information for the allegedly infringing material;
  • a statement that you have a good-faith belief that the disputed use is not authorized by the rights owner, its agent, or the law;
  • a statement, made under penalty of perjury, that your notice is accurate and that you are the rights owner or authorized to act for the rights owner; and
  • your physical or electronic signature.

We may remove or disable access to content alleged to infringe and may terminate repeat infringers in appropriate circumstances. If your content is removed and you believe removal was mistaken, you may submit a counter-notice containing the information required by the Digital Millennium Copyright Act or other applicable law.

15. Termination and Account Deletion

These Terms remain in effect while you use the Services. We may suspend, restrict, or terminate your access to the Services, your account, any content, and any Coins at any time, with or without notice, if we determine that you have violated these Terms, created risk or legal exposure, engaged in fraudulent or abusive activity, failed to pay amounts owed, triggered payment or infrastructure restrictions, or otherwise used the Services in a way we determine is harmful or inappropriate.

You may request account deletion through available account tools or by contacting [email protected]. Account deletion may result in loss of access to your account, cloud gallery, purchase history visible in the app, generated media, and unused Coins. We may retain information as described in our Privacy Policy, including for legal, tax, accounting, fraud-prevention, safety, security, dispute, backup, and enforcement purposes.

After termination, you may not create a new account to evade enforcement unless we expressly authorize you in writing.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, USER CONTENT, GENERATED CONTENT, MODELS, WORKFLOWS, COINS, STORAGE FEATURES, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, UNIQUENESS, QUALITY, LEGALITY, OR RELIABILITY.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, PRIVATE, AVAILABLE IN ANY JURISDICTION, FREE OF HARMFUL COMPONENTS, OR THAT ANY USER CONTENT OR GENERATED CONTENT WILL BE STORED, DELIVERED, RECOVERABLE, PROTECTABLE, LAWFUL, NON-INFRINGING, OR SUITABLE FOR ANY PARTICULAR USE.

YOU USE THE SERVICES AND ANY GENERATED CONTENT AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR HUMAN REVIEW OF GENERATED CONTENT BEFORE USING, PUBLISHING, DISTRIBUTING, COMMERCIALIZING, OR RELYING ON IT.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREAMIFY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, LICENSORS, SUPPLIERS, PAYMENT PROCESSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, DATA, CONTENT, OUTPUTS, COINS, BUSINESS, OR OPPORTUNITIES; COST OF SUBSTITUTE SERVICES; OR ANY DAMAGES ARISING FROM AI OUTPUTS, MODERATION DECISIONS, PAYMENT ISSUES, STORAGE LOSS, UNAUTHORIZED ACCESS, THIRD-PARTY SERVICES, OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO CREAMIFY FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, the limitations apply to the fullest extent permitted by law.

18. Indemnification

You agree to defend, indemnify, and hold harmless Creamify, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, payment processors, and service providers from and against any claims, demands, actions, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to: (a) your access to or use of the Services; (b) your User Content or Generated Content; (c) your violation of these Terms or any applicable policy; (d) your violation of law; (e) your violation or alleged violation of any intellectual-property, privacy, publicity, contractual, consumer-protection, or other third-party right; (f) any non-consensual, illegal, exploitative, or real-person content associated with your account; or (g) fraud, abuse, payment disputes, or harmful acts by you or through your account.

We may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense at your expense.

19. Governing Law and Dispute Resolution

These Terms and your use of the Services are governed by the laws of the State of California, United States, without regard to conflict-of-law rules, except to the extent federal law preempts California law.

Before either party initiates arbitration, the party asserting a dispute must send written notice describing the dispute and the relief sought. The parties will attempt in good faith to resolve the dispute informally for at least thirty (30) days after notice is received.

Except for disputes that qualify for small claims court and disputes seeking injunctive or equitable relief for intellectual-property, privacy, security, unauthorized access, or illegal-use claims, any dispute, controversy, or claim arising out of or relating to these Terms or the Services will be finally resolved by binding arbitration administered by the American Arbitration Association under its applicable rules. The arbitration will be conducted in San Francisco, California, unless the parties agree otherwise or applicable law requires another location.

YOU AND CREAMIFY WAIVE ANY RIGHT TO A JURY TRIAL. YOU AND CREAMIFY AGREE THAT DISPUTES MUST BE BROUGHT ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. The arbitrator may not consolidate claims or award relief for anyone other than the individual claimant, except to the extent this waiver is prohibited by law.

Any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim arises, unless a longer period is required by law.

20. Electronic Communications

You consent to receive notices, disclosures, policies, receipts, and other communications electronically, including by email, in-app notice, or posting on the Services. Electronic communications satisfy any legal requirement that such communications be in writing.

21. California Consumer Notice

If a complaint is not resolved to your satisfaction, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

22. General Terms

  • Entire agreement. These Terms, the Privacy Policy, and incorporated policies are the entire agreement between you and us regarding the Services.
  • Severability. If any provision is unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be interpreted to the maximum extent enforceable.
  • No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, corporate transaction, affiliate transfer, or by operation of law.
  • Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor conditions, payment-network actions, provider outages, model-provider changes, infrastructure failures, cyberattacks, legal changes, or government action.
  • No relationship. These Terms do not create any partnership, joint venture, employment, agency, fiduciary, or franchise relationship between you and Creamify.

23. Contact

To contact us about these Terms or the Services, write to:

C Studios LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
[email protected]